This Privacy Policy explains how Explore Local processes personal data when you use the website, make a booking inquiry, or arrange a guided culinary or market experience.
We use personal data to respond to inquiries, assess availability, manage bookings, confirm route and tasting details, collect dietary information, process payments, coordinate meeting-point arrangements, provide the guided experience, maintain records, secure the website, and meet legal and accounting obligations. We may also use limited technical data to improve site reliability and understand general usage patterns.
We may share personal data with service providers that support website hosting, communications, payment processing, analytics, and administrative operations. These recipients may process data only on our instructions or as otherwise required to provide their services.
We may disclose personal data where required to comply with law, lawful requests from public authorities, court orders, tax or accounting obligations, or to establish, exercise, or defend legal claims. We may also share data when necessary to protect the rights, safety, or security of our business, guests, or others.
Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. The relevant basis depends on the context in which the data is collected and used.
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability in certain cases. If processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.
We may process identification and contact details, booking and payment information, group size, preferred dates and times, dietary information, meeting-point details, communication records, and limited technical data such as device or browser information. Where needed for the experience, we may also process language preferences and route suitability information.
We receive data from booking requests, consultation messages, email or phone communications, payment-related interactions, and information shared during the planning of a private culinary route. We also collect certain data automatically through the website, such as usage and device information, and may receive limited information from service providers involved in payment processing or website operation.
We may use essential cookies for core site functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
We use cookies and similar technologies to keep the site functioning, understand basic usage, and support security and performance. You can usually block or delete cookies through your browser settings, but some parts of the site may not work properly if essential cookies are disabled.
Subject to applicable law, you may have rights to access your data, request correction or deletion, object to certain processing, and ask for restriction of processing. You may also have the right to receive a copy of certain data in a structured format where the legal conditions are met.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing concern involved. We may ask for information needed to verify your identity and to locate the relevant records before responding.
We keep personal data only for as long as needed for the purposes described in this policy, including booking administration, customer communication, legal compliance, accounting, and record-keeping. When data is no longer needed, we delete it or anonymize it unless a longer retention period is required by law.
The updated version will apply from the date it is published unless a different effective date is stated. We may also provide additional notice for material changes when appropriate.
